“The Workers Compensation Commission resolves workers compensation disputes between injured workers and employees. Operational staff at the Commission are often faced with clients who require assistance to understand our procedures or a dissatisfied with the outcome of arbitrated matters. In order to assist our staff to relate effectively to our clients we contracted Tanja Limnios, managing director of Thinkahead to develop and conduct a series of workshops on the topic “ Dealing with difficult people”.
The attendees included frontline staff, supervisors and managers. Tanja was able to relate equally well to all groups. The feedback from attendees has been overwhelmingly positive in relation to the relevance of material, the interactive manner of presentation and effectiveness of Tanja’s approach to learning. The commission is very satisfied with the outcome of the training and I am happy to recommend Tanja who is obviously well qualified and experienced. She is professional, organised and supportive and inclusive and learner centred in her approach.”
Manager Registry Services
Workers Compensation
Commission
“With a workforce comprising of highly talented scientists and innovation being the key performance requirement, organisational culture is a key enabler. Thinkahead has partnered with HR in providing a work environment that is supportive and respective of all individuals. In addressing specific issues around inappropriate behaviours, Tanja Limnios – Director of Thinkahead provided advice and counsel that enabled the leadership team to raise awareness in an empathic manner, and provide pragmatic solutions that enabled staff to move from entrenched behaviours to more positive styles, resulting in an open and respectful working environment. Tanja’s area of strength is in quickly understanding the causes of issues then working empathically and strategically in achieving positive outcomes. I highly recommend Tanja Limnios – she is professional, valuesdriven, inclusive and pragmatic.”
HR Manager
Johnson & Johnson Research
“GlaxSmithKline are the world’s second largest health company. Our manufacturing site produces Panadol and McLean’s brand on a 24 hour production site. The site is unionised. Tanja Limnios director of Thinkahead has supported this business at both the individual and team level. Tanja quickly establishes rapport with customers and clients and can relate equally well to blue collar workers and senior executives. While Tanja has a calm and gentle demeanour I have found her to be wise, shrewd and a resilient professional who ensures that a job started is followed through to conclusion. I know that Tanja leads a team of health professionals and it is to her credit that she can balance the hands on aspect of a very challenging helping role with the managing people elements. I hold her in high regard and recommend her as a centred and helpful people problem solver unreservedly.”
HR Manager, Global
Manufacturing & Supply Division
GlaxoSmithKline
“I always enjoy the opportunity to work with Tanja Limnios, Director of Thinkahead due to her professionalism, flexibility, responsiveness and attention to detail, always wanting to make sure that we, as her client, achieve the best outcomes. She has worked collaboratively with me to determine the optimal strategy to deliver what we need in a cost effective manner. Over the last 7 years, she has developed a range of programs and resources including customer service, change management, leadership, resilience and wellbeing programs and worked with a range of my internal clients across occupational groups.“
People and Culture Business
Manager
WorkCover NSW