Addresses the sources of job stress and prevent it from occurring in the future. The goal is to minimise job stressors and prevent employees from experiencing stress-related adverse effects on health.
Solution: improving organisational culture, changing employee workloads, job redesign, provide clear job descriptions to avoid role ambiguity, increase workers involvement in decision making and protect workers from exposure to high emotional situations.
Focuses on altering the way individuals respond to stressors at work. This approach focuses on equipping the employee with the knowledge, skills and resources to cope the stressful conditions as well as the target employees already experiencing negative short-term symptoms to prevent them from becoming more serious.
Solution: Train employees in the area of health promotion, develop effective coping strategies to build resilience in the workplace.
I directed at treating and assisting employees who already have been exposed to job stress and developed stress-related health outcomes.
Solution: Occupational rehabilitation services, counselling, employee assistance programs and return to work programs.